FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® COMPACT TEST DRUM

MDR report key: 3840460 · Received May 30, 2014

Report

Report Number
1823260-2014-03855
Event Type
Malfunction
Date Received
May 30, 2014
Date of Event
May 5, 2014
Report Date
July 17, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6). THIS MEDWATCH REPORT IS FOR THE SUSPECT DEVICE USED IN THE COMPACT PLUS SYSTEM (LOT NUMBER 20732642, EXPIRATION DATE UNKNOWN). REFERENCE MEDWATCH REPORT WITH PATIENT IDENTIFIER (B)(6) FOR THE SUSPECT DEVICE USED IN THE MOBILE SYSTEM. DEVICE RECEIVED IN A CONDITION WHICH MADE ANALYSIS IMPOSSIBLE. UNABLE TO TEST BECAUSE AN EMPTY VIAL WAS RETURNED. IN ADDITION, PRODUCT WAS EXPIRED AT TIME OF EVENT.

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6). THIS MEDWATCH REPORT IS FOR THE SUSPECT DEVICE USED IN THE COMPACT PLUS SYSTEM (LOT NUMBER 20732642, EXPIRATION DATE UNKNOWN). REFERENCE MEDWATCH REPORT WITH PATIENT IDENTIFIER (B)(6) FOR THE SUSPECT DEVICE USED IN THE MOBILE SYSTEM.

Description of Event or Problem · 1

CUSTOMER REPORTED FEELING UNWELL AND WAS SWEATY. HE TESTED 19.8 MMOL/L ON THE MOBILE SYSTEM AT 00:17; AT 00:20 HE INJECTED "TORONTO" INSULIN AND TESTED 3.7 MMOL/L ON THE COMPACT PLUS SYSTEM AT 00:30. THE CUSTOMER RECEIVED RESULTS OF 4.0 MMOL/L (00:33) AND 10.0 MMOL/L (00:34) ON THE MOBILE SYSTEM. NO ADVERSE EVENT RELATED TO THE DEVICE WAS REPORTED. REQUESTED RETURN OF SUSPECT DEVICE AND REPLACEMENT WAS SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
318731 ACCU-CHEK ® COMPACT TEST DRUM BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS NA 20732642

Patients

Seq Age Sex Outcome Treatment
1 056 YR "TORONTO" INSULIN