FDA Adverse Event Malfunction Summary report: N

OT VERIO IQ METER

MDR report key: 3840104 · Received May 30, 2014

Report

Report Number
2939301-2014-12890
Event Type
Malfunction
Date Received
May 30, 2014
Report Date
May 23, 2014
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON (B)(6) 2014, THE LAY-USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THAT THE ONETOUCH VERIO IQ METER HAS A DATA PORT ISSUE (DATA CABLE WILL NOT FIT INTO THE PORT). THIS COMPLAINT IS CLASSIFIED ACCORDING TO THE DOCUMENTATION OF THE CUSTOMER CARE ADVOCATE. THE PATIENT ENCOUNTERED THE ONSET OF THE DATA PORT ISSUE ON (B)(6) 2014 AT 2 PM. THE PATIENT FELT WARM 1 HOUR AFTER THE DATA PORT ISSUE BEGAN. THERE WAS NO REPORT OF ANY REQUIRED MEDICAL TREATMENT AS A RESULT OF THE ISSUE. THE DATA PORT ISSUE WAS NOT RESOLVED WITH TRAINING. THIS COMPLAINT IS BEING REPORTED DUE TO THE UNRESOLVED DATA PORT ISSUE. THERE WAS NO EVIDENCE OF A SERIOUS INJURY ASSOCIATED WITH THE DATA PORT ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
318984 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3615921

Patients

Seq Age Sex Outcome Treatment
1 70 YR