FDA Adverse Event Injury Summary report: N

SONICARE

MDR report key: 3835845 · Received May 12, 2014

Report

Report Number
3026630-2014-00013
Event Type
Injury
Date Received
May 12, 2014
Date of Event
April 16, 2014
Report Date
May 12, 2014
Manufacturer
PHILIPS ORAL HEALTHCARE, INC.
Product Code
JEQ
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(6), 2014 CUSTOMER CLAIMS THAT SHE THINKS HER HUSBAND CLEANS THE UNIT MORE OFTEN TO MAKE SURE THERE WASN'T ANYTHING IN IT. CUSTOMER CLAIMS THAT HE HAS BEEN USING THE UNIT SINCE (B)(6) AND HAS BEEN TO THE DOCTOR 3 TIMES FOR THROAT INFECTION WITH BLISTERS INSIDE HIS MOUTH. CUSTOMER STATES THAT THE DOCTOR ASKED IF HE WAS USING ANYTHING INSIDE HIS MOUTH AND ONLY THOUGHT ABOUT THE TOOTHBRUSH; CLAIMS THAT THE DENTIST ALSO TOLD HIM NOT TO USE THE PRODUCT BECAUSE MOLD WOULD CAUSE INFECTIONS. CUSTOMER STATED THAT THEY AGREED TO RETURN UNIT. ISSUING (B)(6) RETURN LABEL/LETTER AND REQUEST FOR DENTAL INFORMATION VIA WHITE MAIL.

Description of Event or Problem · 1

(B)(6), 2014 CUSTOMER CLAIMS THAT HER HUSBAND HAS BEEN EXPERIENCING THROAT INFECTIONS POSSIBLY DUE TO THE MOLD BUILD UP IN HIS UNIT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
283408 SONICARE CLEANCARE/ESSENCE JEQ PHILIPS ORAL HEALTHCARE, INC. HX5610

Patients

Seq Age Sex Outcome Treatment
1 UNK Other