FDA Adverse Event Injury Summary report: N

ASANTE SNAP INSULIN PUMP SYSTEM

MDR report key: 3835818 · Received May 12, 2014

Report

Report Number
3009351200-2014-00004
Event Type
Injury
Date Received
May 12, 2014
Date of Event
May 5, 2014
Report Date
May 12, 2014
Manufacturer
ASANTE SOLUTIONS INC.
Product Code
LZG
PMA / PMN Number
K122483
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

CUSTOMER CONTACTED AN ASANTE CLINICAL REPRESENTATIVE TO REPORT THAT HE WAS IN THE HOSPITAL WITH DIABETIC KETOACIDOSIS (DKA). HE SENT A TEXT MESSAGE STATING THAT "INSULIN HASN'T WORKED". THE CUSTOMER HAS TYPE I DIABETES MELLITUS THAT WAS PREVIOUSLY TREATED BY MULTIPLE DAILY INJECTIONS UNTIL (B)(6) 2014, WHEN HE WAS TRAINED ON THE ASANTE SNAP INSULIN PUMP SYSTEM AND BEGAN USING THE PUMP. ON (B)(6) 2014, HE REPORTED TO THE HOSPITAL. ON (B)(6) 2014, THE CUSTOMER TEXTED THE ASANTE CLINICAL REPRESENTATIVE THAT HE WOULD "KEEP A CLOSER WATCH ON BG AND MAKE SURE INSULIN IS WORKING". SINCE THAT TIME, HE HAS NOT RETURNED REPEATED FOLLOW-UP CALLS FROM THE ASANTE CLINICAL REPRESENTATIVE. NO OTHER DETAILS ARE AVAILABLE AND IT IS UNKNOWN WETHER THE CUSTOMER, WHO WAS NEW TO INSULIN PUMPS, WAS FOLLOWING HIS TRAINING (OR WHETHER A DEVICE MALFUNCTION OCCURRED OR WHETHER THERE WAS A PROBLEM WITH HIS INSULIN).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
283435 ASANTE SNAP INSULIN PUMP SYSTEM PUMP, INFUSION, INSULIN LZG ASANTE SOLUTIONS INC. 7111C

Patients

Seq Age Sex Outcome Treatment
1 19 YR Hospitalization| L| R