FDA Adverse Event Injury Summary report: N

V-BEAM DUAL SHEER LASER

MDR report key: 3835725 · Received May 21, 2014

Report

Report Number
MW5036271
Event Type
Injury
Date Received
May 21, 2014
Date of Event
January 4, 2014
Report Date
May 13, 2014
Manufacturer
CANDELA CORP.
Product Code
GEX
Adverse Event
Yes
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
OR, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

HAD A V-BEAM PROCEDURE DONE BY DR (B)(6). DR (B)(6) ASSURED ME THAT THE PROCEDURE WAS SAFE AND SHE HAD PERFORMED IT MANY TIMES ON A VARIETY OF PTS AND INCLUDED HERSELF. SHE ASSURED ME THAT SHE WOULD USE A LOW SETTING WHEN PERFORMING THE LASER TREATMENT. AFTERWARDS I WAS VERY RED AND THEN GRADUALLY TURNED PURPLE. I WAS TOLD THAT THIS WOULD RESOLVE IN 7-10 DAYS AND WHEN IT DID NOT I WENT BACK IN TO GET IT CHECKED OUT AND HER ASSISTANT COULD SEE THE DAMAGE THAT THE LASER CAUSED AS YOU COULD SEE THE MARKS. DR (B)(6) PRETENDED NOT TO SEE THE DAMAGE AND WOULD NOT ADMIT FAULT. SHE STATED THAT SHE DID USE A LOW SETTING AND THE TREATMENT WAS NON-PURPURIC AND BLAMED THE DISCOLORATIONS, DEPRESSIONS, AND LINES ON MY SKIN ON ROSACEA. SHE DID OFFER ME MY MONEY BACK BUT SINCE THEN THE V-BEAM LASER HAS CAUSED WHAT LOOKS LIKE SCARRING ON MY FACE, SEVERELY DRY SKIN, VERTICAL LINES, AND TWO HYPOPIGMENTATION SPOTS THE SIZE OF HALF DOLLARS ON MY CHEEK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
301762 V-BEAM DUAL SHEER LASER NONE GEX CANDELA CORP. DUAL SHEER

Patients

Seq Age Sex Outcome Treatment
1 35 YR Required Intervention