FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT COMBO

MDR report key: 3834573 · Received May 28, 2014

Report

Report Number
1823260-2014-03737
Event Type
Malfunction
Date Received
May 28, 2014
Date of Event
May 2, 2014
Report Date
June 5, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

PATIENT REPORTED THE MENU BUTTON ON THE INFUSION DEVICE STOPPED WORKING THE DAY BEFORE THE CALL. PATIENT STATED HE HAD TO MOVE TO AN ALTERNATIVE THERAPY AS A RESULT. PATIENT REPORTED THERE ARE SEVERAL E8 (POWER INTERRUPT) ERROR MESSAGES IN THE DEVICE HISTORY. PATIENT STATED HE WENT TO THE ER WHERE THEY WEREN'T ABLE TO MAKE THE INFUSION DEVICE WORK; GAVE HIM THE GUIDELINES AND THE INSULIN TO FOLLOW AN ALTERNATIVE TREATMENT. PATIENT'S BLOOD GLUCOSE LEVEL AT THE HOSPITAL WAS 360 MG/DL ON THE HOSPITAL METER. HAD PATIENT INSERT A NEW BATTERY DURING THE CALL; INFUSION DEVICE BEGAN WORKING CORRECTLY. PATIENT REPORTED THE LATERAL BUTTONS' RUBBER ON THE INFUSION DEVICE ARE BROKEN. NO ADVERSE EVENT REPORTED. REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
313841 ACCU-CHEK ® SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 020 YR