FDA Adverse Event Malfunction Summary report: N

VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT PACK

MDR report key: 3834411 · Received May 28, 2014

Report

Report Number
3007111389-2014-00113
Event Type
Malfunction
Date Received
May 28, 2014
Date of Event
April 23, 2014
Report Date
May 28, 2014
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JLW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A HIGHER THAN EXPECTED VITROS TSH RESULT WAS PREDICTED FROM A QUALITY CONTROL FLUID WHEN PROCESSED ON A VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM. A DEFINITIVE ROOT CAUSE FOR THE EVENT COULD NOT BE DETERMINED. A VITROS TSH REAGENT AND AN INSTRUMENT ISSUE CANNOT BE RULED OUT AS POTENTIAL CONTRIBUTING FACTORS. A DEFINITIVE ROOT CAUSE FOR THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED A HIGHER THAN EXPECTED VITROS TSH RESULT PREDICTED FROM A NON-VITROS QUALITY CONTROL MATERIAL LEVEL I WHEN PROCESSED ON A VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM. CONTROL LEVEL 1: 0.548 MIU/L VERSUS EXPECTED 0.411 MIU/L. THE CUSTOMER MADE NO ALLEGATIONS THAT PATIENT SAMPLE RESULTS WERE AFFECTED. HOWEVER, BIASED PATIENT RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF TO OCCUR UNDETECTED. THERE WAS NO ALLEGATION OF PATIENT HARM. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
314297 VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT PACK IN-VITRO DIAGNOSTIC JLW ORTHO-CLINICAL DIAGNOSTICS 4470

Patients

Seq Age Sex Outcome Treatment
1