FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 3833692 · Received May 27, 2014

Report

Report Number
1644487-2014-01369
Event Type
Malfunction
Date Received
May 27, 2014
Date of Event
May 1, 2014
Report Date
May 1, 2014
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

DEVICE MANUFACTURING RECORDS WERE REVIEWED. REVIEW OF MANUFACTURING RECORDS CONFIRMED THAT THE HANDHELD DEVICE PASSED ALL FUNCTIONAL TESTS PRIOR TO DISTRIBUTION.

Description of Event or Problem · 1

ANALYSIS OF THE RETURNED HANDHELD DEVICE WAS COMPLETED. NO ANOMALIES ASSOCIATED WITH THE HANDHELD WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. THE HANDHELD PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE NEUROLOGIST WAS HAVING COMMUNICATION ISSUES WITH HIS HANDHELD DEVICE. THE HANDHELD DEVICE WAS UNPLUGGED FROM THE WALL AND THE WAND BATTERY WAS REPLACED. THE NEUROLOGIST¿S PROGRAMMING WAND WAS TESTED USING A DIFFERENT HANDHELD DEVICE AND HIS HANDHELD DEVICE WAS TESTED USING A DIFFERENT PROGRAMMING WAND. THE COMMUNICATION ISSUES WERE ISOLATED TO THE HANDHELD DEVICE. THE HANDHELD DEVICE HAS BEEN RETURNED TO THE MANUFACTURER WHERE ANALYSIS IS CURRENTLY UNDERWAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
310336 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 250 1075663

Patients

Seq Age Sex Outcome Treatment
1