FDA Adverse Event Malfunction Summary report: N

SYMBIQ DCHANNEL 3.01

MDR report key: 3832717 · Received March 26, 2014

Report

Report Number
9615050-2014-02297
Event Type
Malfunction
Date Received
March 26, 2014
Date of Event
January 1, 2014
Report Date
January 13, 2014
Manufacturer
HOSPIRA COSTA RICA LTD.
Product Code
FRN
PMA / PMN Number
K110901
Removal / Correction Number
FA211-05
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER PERFORMED INITIAL TESTING AND INVESTIGATION AT THE USER FACILITY. DURING TESTING THE DEVICE ALARMED WITH AN S136 MALFUNCTION ALARM CODE. DURING FURTHER TESTING AT THE SERVICE CTR THE DEVICE DID NOT PASS THE SDRAM TEST WHICH MAY HAVE CAUSED THE CUSTOMER'S REPORTED S136 AND THE WHITESCREEN ERROR DURING SERVICE CTR TESTING. THIS WAS DUE TO THE SOM2 HARDWARE MODULE.THE DEVICE HAS BEEN IDENTIFIED AS PART OF A PRODUCT RECALL. THIS REPORT REPRESENTS ALL THE INFORMATION KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL.

Description of Event or Problem · 1

THE DEVICE WAS RETURNED TO THE SERVICE CTR WITH A REPORT FROM THE CUSTOMER CONTACT THE DEVICE ALARMED WITH AN S136 (WATCHDOG ERROR-UIC) MALFUNCTION ALARM CODE. NO ADDITIONAL INFO WAS PROVIDED. THIS DOES NOT INDICATE A REPORTABLE MALFUNCTION. HOWEVER DURING VERIFICATION TESTING AT THE SERVICE CTR THE DEVICE ALARMED WITH AN S136 (WATCHDOG ERROR - UIC) MALFUNCTION ALARM CODE AND DISPLAYED A WHITESCREEN ERROR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
176658 SYMBIQ DCHANNEL 3.01 80FRN FRN HOSPIRA COSTA RICA LTD. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA