FDA Adverse Event Malfunction Summary report: N

ENTRAK 2500

MDR report key: 3832559 · Received March 27, 2014

Report

Report Number
1720753-2014-02745
Event Type
Malfunction
Date Received
March 27, 2014
Date of Event
March 6, 2014
Report Date
March 27, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
LLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ONSITE INVESTIGATION. THE REPORTED ISSUE COULD NOT BE DUPLICATED. ONSITE INVESTIGATION REVEALED THAT NO CAUSE COULD BE DETERMINED. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM FAILED TO BOOT TO A USABLE STATE AND EXHIBITED A NON-RECOVERABLE LOSS OF FUNCTIONALITY. NO PT SERIOUS INJURY OR DEATH WAS REPORTED RELATED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
179596 ENTRAK 2500 RADIOLOGIC IMAGE PROCESSIGN LLZ GE OEC MEDICAL SYSTEMS (SLC) ENTRAK 2500

Patients

Seq Age Sex Outcome Treatment
1