FDA Adverse Event Malfunction Summary report: N

3500 XL DX GENETIC ANALYZER CS2

MDR report key: 3831934 · Received March 6, 2014

Report

Report Number
3003673482-2014-00004
Event Type
Malfunction
Date Received
March 6, 2014
Date of Event
February 7, 2014
Report Date
February 7, 2014
Manufacturer
LIFE TECHNOLOGIES HOLDINGS PTE. LTD
Product Code
PCA
PMA / PMN Number
BK110039
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

DEVICE IS AN INSTRUMENT AND IS NOT IMPLANTED/EXPLANTED. THE INSTRUMENT WAS INVESTIGATED ON SITE. IT WAS DISCOVERED THAT THE ARRAY DOOR WAS BINDING, PREVENTING THE LASER TO PASS THROUGH CAPILLARY. THE DOOR/SPRING WAS DISASSEMBLED AND LUBRICATED. IT WAS THEN REASSEMBLED AND INSTALLED. SEVERAL SPATIAL CALIBRATIONS WERE RUN AFTER THE REPAIR AND THE INSTRUMENT PASSED REQUIRED SPECIFICATIONS. DEVICE INTENDED USE: THE APPLIED BIOSYSTEMS 3500XL DX GENETIC ANALYZER CS2 WITH 3500 DX SERIES SOFTWARE 2011 (VL) ARE INVITRO DIAGNOSTIC DEVICES INTENDED FOR THE SEQUENCING (DETECTION AND IDENTIFICATION) OF FLUORESCENTLY-LABELED DEOXYRIBONUCLEIC ACID (DNA) BY CAPILLARY ELECTROPHORESIS. THE APPLIED BIOSYSTEMS 3500XL DX GENETIC ANALYZER CS2 WITH 3500 DX SEQUENCING ASSAYS SPECIFYING THEIR USE AND ONLY BY TECHNOLOGISTS TRAINED IN LABORATORY TECHNIQUES, PROCEDURES AND USE OF THE ANALYZER.

Description of Event or Problem · 1

A CUSTOMER REPORTED THERE WAS SPATIAL CALIBRATION FAILURE IN THE INSTRUMENT, 3500 XL DX GENETIC ANALYZER CS2 (CAT. NO. 4461444, SERIAL NO. (B)(4)). NO PATIENT INVOLVEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
134547 3500 XL DX GENETIC ANALYZER CS2 PCA PCA LIFE TECHNOLOGIES HOLDINGS PTE. LTD 25800-221

Patients

Seq Age Sex Outcome Treatment
1