FDA Adverse Event Malfunction Summary report: N

AU480 CLINICAL CHEMISTRY ANALYZER WITH ISE

MDR report key: 3831577 · Received May 25, 2014

Report

Report Number
9612296-2014-00082
Event Type
Malfunction
Date Received
May 25, 2014
Date of Event
May 9, 2014
Report Date
May 9, 2014
Manufacturer
BECKMAN COULTER
Product Code
JGS
PMA / PMN Number
K981743
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED. THE FSE CONFIRMED THE LOW ISE RESULTS. FSE IDENTIFIED THE ISE REFERENCE VALVE AS THE CAUSE OF THE INTERMITTENT RESULT ISSUES. REPLACEMENT OF THE VALVE RESOLVED THE ISSUES. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED TO HOTLINE OF A SINGLE PATIENT WITH ABNORMALLY LOW ISE VALUES. THE SAMPLE WAS REPEATED AND THE LOW RESULTS WERE VALIDATED. CUSTOMER ADDED THAT WITHIN 5 MINUTES ANOTHER LOW ISE PATIENT SAMPLE WAS NOTED. AGAIN THE SAMPLE WAS REPEATED AND THE REPEAT VALUES THIS TIME WERE NORMAL. SODIUM VALUES WERE IN THE CRITICAL LOW RANGE. 2 ERRONEOUS PATIENT RESULTS WERE REPORTED OUT. CUSTOMER CONFIRMED THERE WAS NO MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
309763 AU480 CLINICAL CHEMISTRY ANALYZER WITH ISE ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JGS BECKMAN COULTER AU481-10E NA

Patients

Seq Age Sex Outcome Treatment
1