FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3830671 · Received May 23, 2014

Report

Report Number
3004209178-2014-84929
Event Type
Malfunction
Date Received
May 23, 2014
Date of Event
May 4, 2014
Report Date
May 4, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

UNABLE TO PRIME THE INSULIN PUMP DURING THE PRIME TEST DUE TO A PROTRUDED/LOOSE DRIVE SUPPORT DISK. A SCRATCHED LCD WINDOW, CRACKED CASE, CRACKED RESERVOIR TUBE LIP AND BROKEN BELT CLIP SLOT NOTED.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT SHE WAS HAVING PROBLEMS WITH THE INSULIN PUMP AND HAD HIGH BLOOD GLUCOSE LEVEL. EVERY TIME SHE TRIED TO REWIND SHE WAS RECEIVING A PRIME/DELIVERY ALARM. DURING TROUBLESHOOTING CUSTOMER STATED THAT SHE HAD DROPPED THE INSULIN PUMP. CUSTOMER STATED THAT DRIVE SUPPORT CAP WAS STICKING OUT. BLOOD GLUCOSE LEVEL WAS 347 MG/DL. NO FURTHER INFORMATION TO REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
308301 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 15 YR