FDA Adverse Event Malfunction Summary report: N

LANDMARX EVOLUTION

MDR report key: 3830130 · Received May 23, 2014

Report

Report Number
1723170-2014-00601
Event Type
Malfunction
Date Received
May 23, 2014
Date of Event
April 24, 2014
Report Date
April 24, 2014
Manufacturer
MEDTRONIC NAVIGATION, INC.
Product Code
HAW
PMA / PMN Number
K050438
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THERE WAS NO PATIENT PRESENT.A MEDTRONIC REPRESENTATIVE WENT TO THE SITE TO TEST THE EQUIPMENT. AFTER SPEAKING WITH TECH SUPPORT AND CHECKING THE PERCENTS AND SPACE AVAILABLE ON THE SYSTEM, THEY AGREED THAT THE COMPUTER MAY BE STARTING TO MALFUNCTION. THE REP NOTIFIED THE HOSPITAL'S ADMINISTRATION TO MAKE THEM AWARE THAT MNAV NO LONGER SUPPORTS PART REPLACEMENT FOR THESE SYSTEMS AS THEY HAVE BECOME OBSOLETE. THE SITE SAID THAT THEY ARE IN DISCUSSION ABOUT UPGRADING TO A NEWER NAVIGATION SYSTEM.

Description of Event or Problem · 1

A MEDTRONIC REPRESENTATIVE REPORTED THAT DURING A PLANNED MAINTENANCE THE COMPUTER DID NOT BOOT UP CORRECTLY WHEN I FIRST TURNED IT ON. THE MONITOR STAYED BLANK. AFTER RESTARTING THE SYSTEM, THE COMPUTER THEN BECAME UNRESPONSIVE IN THE SETUP SCREEN AND ALSO IN THE NAVIGATE SCREEN ON THE 3RD ATTEMPT TO DO A FULL SYSTEM CHECKOUT. I WAS ABLE TO DO 3 SUCCESSFUL REGISTRATIONS WITHOUT ANY COMPUTER ISSUES OUT OF 5 OR 6 ATTEMPTS. THERE WAS NO PATIENT PRESENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
308562 LANDMARX EVOLUTION NEUROLOGICAL STEREOTAXIC INSTRUMENT HAW MEDTRONIC NAVIGATION, INC. EVOLUTION

Patients

Seq Age Sex Outcome Treatment
1