FDA Adverse Event Malfunction Summary report: N

MAINFRAME 8253001 NIM RESPONSE 3.0

MDR report key: 3823914 · Received May 21, 2014

Report

Report Number
1045254-2014-00115
Event Type
Malfunction
Date Received
May 21, 2014
Date of Event
March 25, 2014
Report Date
April 25, 2014
Manufacturer
MEDTRONIC XOMED INC.
Product Code
ETN
PMA / PMN Number
K083124
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BLANK FIELDS ON THIS REPORT ARE THE RESULT OF INFORMATION NOT BEING PROVIDED BY INITIAL REPORTER. THIS DEVICE IS USED FOR THERAPEUTIC PURPOSES. CONCOMITANT MEDICAL PRODUCT: 8253200: PATIENT INTERFACE 8253200 RESPONSE 3.0 (B)(4), LOT 207010602 510K: K083124 ETN MANUFACTURED MAY 15, 2013 (B)(4). PRODUCT EVALUATION: DEVICE ANALYSIS IS NOT AVAILABLE; EVALUATION IN PROGRESS, BUT NOT YET COMPLETE. METHOD: NO TESTING METHODS PERFORMED. RESULTS: RESULTS PENDING COMPLETION OF EVALUATION. (B)(4).

Additional Manufacturer Narrative · 1

DATE MANUFACTURER RECEIVED: JUNE 18, 2014. PRODUCT EVALUATION: RECEIVED NIM 3.0 MAINFRAME, PATIENT INTERFACE, PATIENT SIMULATOR, AND MUTING PROBE FOR EVALUATION BY THE ENGINEERING GROUP. THE CONDITION OF THE DEVICE SHOWED NO SIGNIFICANT PHYSICAL DAMAGES. A SHAKE TEST WAS PERFORMED ON THE MAINFRAME; NO LOOSE PARTS WERE HEARD. THE INTERFACE, SIMULATOR AND PROBE WERE CONNECTED AND THE MAINFRAME TURNED ON; BOOT-UP SEQUENCE COMPLETED WITH NO ERRORS. TOUCHSCREEN RESPONDED. A MONITORING MODE WAS SELECTED USING ALL AVAILABLE CHANNELS. EACH CHANNEL WAS STIMULATED IN TURN; NORMAL AND APPROPRIATE RESPONSES WERE SEEN ON ALL CHANNELS. THE STIM SETTING WAS CHANGED USING THE PROBE; SYSTEM RESPONDED APPROPRIATELY. ELECTRODE CHECK WAS WITHIN ACCEPTABLE RANGES FOR ALL CHANNELS, STIM 1 AND 2, AND GROUND. THE MUTING PROBE IMPEDANCE WAS WITHIN SPEC. THE DEVICES WERE RELEASED TO SERVICE AND REPAIR FOR PROCESSING. SERVICE AND REPAIR EVALUATED THE NIM RESPONSE MAINFRAME 8253001, S/N (B)(4), AND COULD NOT VERIFY THE CUSTOMER¿S ISSUE. UPGRADED SOFTWARE TO CURRENT SPECIFICATION. AS A PRECAUTIONARY MEASURE, PLACED UNIT IN BURN-IN FOR 24 HOURS ATTEMPTING TO OBSERVE ANY HEAT RELATED FAILURE. UNIT NEVER FAILED. THE UNIT WAS TESTED AND PASSED ALL MANUFACTURING SPECIFICATIONS. EVALUATION OF THE NIM RESPONSE INTERFACE 8253200, S/N (B)(4), COULD NOT VERIFY THE CUSTOMER¿S ISSUE. REPLACED WAVE WASHER DUE TO CABLE CLIP LOOSE. THE ITEM WAS TESTED AND PASSED ALL MANUFACTURING SPECIFICATIONS. (B)(4).

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DEVICE DOES NOT SEEM TO BE RESPONDING THE WAY IT SHOULD; THE MAINFRAME IS ¿NOT ALARMING¿. THERE WAS NO PATIENT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
302871 MAINFRAME 8253001 NIM RESPONSE 3.0 STIMULATOR, NERVE ETN MEDTRONIC XOMED INC. 8253001 207018510

Patients

Seq Age Sex Outcome Treatment
1