FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC HEAT PACK

MDR report key: 3823753 · Received May 2, 2014

Report

Report Number
1811605-2014-00110
Event Type
Malfunction
Date Received
May 2, 2014
Date of Event
April 11, 2014
Report Date
May 1, 2014
Manufacturer
BATTLE CREEK EQUIPMENT
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE USER REPORTED THAT SHE SAW SMOKE AND THEN A BURN MARK. UPON FURTHER INVESTIGATION WE FOUND: FDA: CORD CUT/BURNED OTHER LOCATION, SWITCH OK, PAD BUNCHED, BENT/BROKEN THERMOSTAT, THERMOSTAT DISCOLORATION, PAD DIRTY OR STAINED. BASED ON THE OVERALL CONDITION OF THE PAD, WE CONCLUDED THAT THE HEATING PAD WAS NOT USED IN ACCORDANCE WITH OUR INSTRUCTION.

Description of Event or Problem · 1

CUSTOMER STATED THAT WHILE USING THAT PAD, THEY SAW SMOKE THEN A BURN MARK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
264045 THERMOPHORE AUTOMATIC HEAT PACK ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT 155

Patients

Seq Age Sex Outcome Treatment
1