FDA Adverse Event Malfunction Summary report: N

CARE ASSIST BED

MDR report key: 3823671 · Received February 28, 2014

Report

Report Number
9615739-2014-00084
Event Type
Malfunction
Date Received
February 28, 2014
Date of Event
February 1, 2014
Report Date
February 1, 2014
Manufacturer
HILL-ROM PLUVIGNER
Product Code
FNL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE TECHNICIAN FOUND THAT THE ACCOUNT DID NOT INSTALL A SIDE COM COMMUNICATION CABLE FROM THE BED TO THE NURSE CALL WALL CONNECTOR. A SEARCH OF THE HILL-ROM MAINTENANCE RECORDS DID NOT SHOW HILL-ROM PERFORMED ANY PREVENTATIVE MAINTENANCE ON THIS BED. IT IS UNKNOWN IF THE FACILITY PERFORMS PREVENTATIVE MAINTENANCE ON THEIR BEDS. THE TECHNICIAN REPLACED THE HAND PENDANT AND THE SIDE COM COMMUNICATION CABLE TO RESOLVE THE ISSUE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

THE ACCOUNT REPORTED THE BED IS MISSING THE HAND PENDANT AND THE COMMUNICATION CABLE CAUSING THE BED NOT TO BE ABLE TO COMMUNICATE WITH NURSE CALL SYSTEMS. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT # (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
124105 CARE ASSIST BED A/C POWERED ADJUSTABLE HOSPITAL BED FNL HILL-ROM PLUVIGNER 1170

Patients

Seq Age Sex Outcome Treatment
1