FDA Adverse Event Injury Summary report: N

NSK TI-MAX X95L

MDR report key: 3823396 · Received April 25, 2014

Report

Report Number
1422375-2014-00002
Event Type
Injury
Date Received
April 25, 2014
Date of Event
March 26, 2014
Report Date
April 25, 2014
Manufacturer
NAKANISHI INC.
Product Code
EGS
Adverse Event
Yes
Report Source
Distributor report
Reporter Location
NC, US
Reporter Occupation
DENTIST

Narratives

Description of Event or Problem · 1

ON (B)(6) 2014, NSK AMERICA CORPORATION RECEIVED A TELEPHONIC COMPLAINT OF A HANDPIECE ALLEGEDLY CAUSING A BURN TO A PATIENT. THE EMPLOYEE CONTACTED COLLECTED THE FOLLOWING INFORMATION: "WORKING ON REMOVING DECAY OF NUMBER 30 AND 31. RAN HIGHSPEED APPROXIMATELY 1 MINUTE AFTER PAUSING FOR 5 MINUTES AT WHICH TIME A 1.5 INCH BURN WAS CREATED ON INSIDE CHEEK OF PATIENT. USES 6 YEAR OLD (B)(4) FOR LUBRICATION/MAINTENANCE AND STATIM FOR STERILIZATION. PATIENT SEEKING CARE OUTSIDE OF DENTIST AND MAY REQUIRE STITCHES." REPORT WAS FORWARDED TO QA ON (B)(4) 2014. QA ATTEMPTED TO CONTACT THE OFFICE TO ATTEMPT TO RETRIEVE HANDPIECE ON (B)(4) 2014 FOR ADDITIONAL REVIEW AND EVALUATION AND TO OBTAIN AN UPDATE ON THE STATUS OF PATIENT. CONTACT BY PHONE WAS ATTEMPTED ON 3 SEPARATE OCCASIONS ((B)(4)2014). A MESSAGE WAS LEFT ON THE ANSWERING MACHINE WITH CONTACT INFORMATION. OTHER EMPLOYEES OF NSK ALSO ATTEMPTED TO CONTACT THE OFFICE TO RETRIEVE THE HANDPIECE FOR REPAIR AND GAIN ADDITIONAL INFORMATION. AT THE TIME OF THIS REPORT ALL ATTEMPTS TO CONTACT HAVE BEEN UNSUCCESSFUL AND A LETTER HAS BEEN SENT TO THE COMPLAINANT TO DETERMINE THE CONDITION OF THE PATIENT AND EXTENT OF THE INJURY. HANDPIECE WAS SOLD AND SHIPPED TO DISTRIBUTOR ON (B)(4) 2012. PRELIMINARY REVIEW OF LABELING SHOWS ADEQUATE MAINTENANCE INSTRUCTIONS AND PRECAUTIONS TO PREVENT INJURIES TO PATIENTS ARE CLEARLY LISTED. IT IS NOT KNOWN WHETHER THE (B)(4) MAINTENANCE MACHINE, WHICH IS NOT VALIDATED OR APPROVED FOR USE BY NSK, ADEQUATELY LUBRICATES AND CLEANS THE PRODUCT. INSPECTION OF THE PRODUCT WOULD REVEAL WHETHER MAINTENANCE WAS A FACTOR IN THIS EVENT. SEVERAL ATTEMPTS HAVE BEEN MADE TO OBTAIN THE SAMPLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
250475 NSK TI-MAX X95L DENTAL HANDPIECE EGS NAKANISHI INC. X95L

Patients

Seq Age Sex Outcome Treatment
1 37 YR Required Intervention