FDA Adverse Event Malfunction Summary report: N

TOTAL CARE BED

MDR report key: 3823242 · Received February 27, 2014

Report

Report Number
1824206-2014-00637
Event Type
Malfunction
Date Received
February 27, 2014
Date of Event
January 30, 2014
Report Date
January 30, 2014
Manufacturer
HILL-ROM, INC.
Product Code
FNL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE TECHNICIAN FOUND THE LOCKING PIN IN THE SIDE RAIL MOUNTING BRACKET WAS FLATTENED PREVENTING THE SIDE RAIL FROM BEING ABLE TO LATCH WHEN RAISED DUE TO NORMAL WEAR AND TEAR. PER THE HILL-ROM SERVICE MANUAL THE TOTALCARE BED SYSTEM REQUIRES AN EFFECTIVE MAINTENANCE PROGRAM. WE RECOMMEND THAT YOU PERFORM A SEMI-ANNUAL PREVENTATIVE MAINTENANCE. PREVENTATIVE MAINTENANCE WILL MINIMIZE DOWNTIME DUE TO EXCESSIVE WEAR. TEST THE SIDE RAIL FOR PROPER LATCHING. WHEN THE SIDE RAIL IS LATCHED, AN AUDIBLE CLICK SHOULD BE HEARD. GENTLY PULL ON THE SIDE RAIL TO MAKE SURE IT IS LATCHED PROPERLY. IF LATCHING IS DIFFICULT, MAKE SURE THAT THE LATCH IS CLEAN AND INSPECT FOR OBSTRUCTIONS. IF WEAR IS FOUND, REPLACE THE LATCH COMPONENTS. A SEARCH OF HILL-ROM PREVENTATIVE MAINTENANCE RECORDS DID SHOW THAT PREVENTATIVE MAINTENANCE HAD BEEN PERFORMED IN 2008. HILL-ROM IS NOT AWARE IF THE ACCOUNT HAS PERFORMED ANY PREVENTATIVE MAINTENANCE OTHER THAN 2008 RECORD. THE TECHNICIAN REPLACED THE LEFT FOOT SIDE RAIL MOUNTING BRACKET TO RESOLVE THE ISSUE. BASED ON THIS INFO, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

THE TECHNICIAN REPORTED THE LEFT FOOT SIDE RAIL WOULD NOT LATCH. THE BED WAS LOCATED IN THE BED SHOP AT THE FACILITY. THERE WAS NO PT/USER INJURY REPORTED. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
122590 TOTAL CARE BED A/C POWERED ADJUSTABLE HOSP BED FNL HILL-ROM, INC. 1900

Patients

Seq Age Sex Outcome Treatment
1