FDA Adverse Event Malfunction Summary report: N

COULTER AC*T DIFF ANALYZER

MDR report key: 3822273 · Received May 20, 2014

Report

Report Number
1061932-2014-01142
Event Type
Malfunction
Date Received
May 20, 2014
Date of Event
April 22, 2014
Report Date
April 22, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K973634
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S SITE. THE FSE EVALUATED THE INSTRUMENT AND DISCOVERED THAT THE SOLENOID VALVE (LV8) WOULD NOT ACTIVATE. THE FSE PROCEEDED TO REPLACE THE SOLENOID LV8, AND CLEANED THE RINSE BLOCK TO RESOLVE THE LEAK. THE FSE VERIFIED THE REPAIR AS PER ESTABLISHED PROCEDURES AND NO FURTHER LEAKS WERE OBSERVED. FAILURE MODE OF THE EVENT IS ATTRIBUTED TO SOLENOID LV8 FAILURE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A LEAK FROM THE PROBE OF THE COULTER ACT DIFF ANALYZER. THE CUSTOMER STATED THAT APPROXIMATELY 5 MILLILITERS OF FLUID LEAKED FROM THE PROBE WIPE AND WAS NOT CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT CONSISTING OF A LABORATORY COAT AND GLOVES AT THE TIME OF THE EVENT AND THERE WAS NO REPORT OF INJURY OR EXPOSURE. ERRONEOUS RESULTS WERE NOT GENERATED AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
300725 COULTER AC*T DIFF ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1