FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3822227 · Received May 20, 2014

Report

Report Number
3004209178-2014-84838
Event Type
Malfunction
Date Received
May 20, 2014
Date of Event
April 17, 2014
Report Date
May 8, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP FAILED THE DISPLACEMENT TEST FOLLOWED BY A MOTOR ERROR ALARM DURING THE REWIND AS A RESULT OF A MOTOR ENCODER SIGNAL BEING OUT OF PHASE. THE DEVICE WAS RECEIVED WITH CRACKED CASE AT THE DISPLAY WINDOW CORNERS, AND RESERVOIR TUBE LIP AS WELL SCRATCHED SCREEN.

Description of Event or Problem · 1

THE CUSTOMER REPORTED HAVING AN MRI AND THE INSULIN PUMP WAS NEAR THE DOOR WAY OF THE ROOM. THE BLOOD GLUCOSE READING WAS 250MG/DL. ADVISED THE CALLER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
300680 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAB

Patients

Seq Age Sex Outcome Treatment
1 66 YR