FDA Adverse Event Malfunction Summary report: N

GALILEO NEO

MDR report key: 3821887 · Received May 20, 2014

Report

Report Number
1034569-2014-00079
Event Type
Malfunction
Date Received
May 20, 2014
Date of Event
April 10, 2014
Report Date
May 20, 2014
Manufacturer
IMMUCOR, INC.
Product Code
KSZ
PMA / PMN Number
BK100001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IMMUCOR TECHNICAL SUPPORT USED A REMOTE ELECTRONIC CONNECTION METHOD TO ASSESS THE INSTRUMENT TEST WELL IMAGES ON (B)(4) 2014. THE REVIEW OF THE WELL IMAGES WAS CONSISTENT WITH THE GALILEO NEO INTERPRETATION. IMMUCOR TESTED RETENTION PRODUCT ON (B)(4) 2014, WHICH PERFORMED AS EXPECTED. IMMUCOR TESTED CUSTOMER RETURNED BLOOD SAMPLES ON (B)(4) 2014 AND WAS NOT ABLE TO REPRODUCE THE CUSTOMERS OBSERVATIONS. AN IMMUCOR FIELD SERVICE ENGINEER VISITED THE CUSTOMER SITE ON (B)(4) 2014 AND SUBSEQUENTLY ADJUSTED THE RESIDUAL VOLUME FROM 1.30 GRAMS TO 0.70 GRAMS (THE RANGE IS 0.30 GRAMS TO 0.80 GRAMS). FOLLOWING THIS RESIDUAL VOLUME CORRECTION, THE CUSTOMER THEN RAN MULTIPLE BLOOD SAMPLES AND THEY RESULTED AS EXPECTED.

Description of Event or Problem · 1

ON (B)(6) 2014, A CUSTOMER REPORTED AN UNEXPECTED ANTIGEN NEGATIVE MISTYPE RESULT WHEN TESTING A RED BLOOD CELL DONATION ON A GALILEO NEO INSTRUMENT ON (B)(6) 2014. THE EXPECTED RESULT WAS ANTIGEN POSITIVE. THE CONSEQUENCE OF THIS EVENT WAS THE TRANSFUSION OF AN ANTIGEN POSITIVE RED BLOOD CELL UNIT TO A PATIENT WHO POSSESSED THE CORRESPONDING CLINICALLY SIGNIFICANT ANTIBODY, WHICH THEN RESULTED IN A HEMOLYTIC TRANSFUSION REACTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
300138 GALILEO NEO AUTOMATED BLOOD BANK SYSTEM KSZ IMMUCOR, INC.

Patients

Seq Age Sex Outcome Treatment
1 Other