DA VINCI SI SURGICAL SYSTEM
Report
- Report Number
- 2955842-2014-03093
- Event Type
- Other
- Date Received
- May 20, 2014
- Date of Event
- May 6, 2014
- Report Date
- May 6, 2014
- Manufacturer
- INTUITIVE SURGICAL,INC.
- Product Code
- NAY
- PMA / PMN Number
- K081137
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
THE POWER SUPPLY HAS NOT BEEN RETURNED FOR EVALUATION. THE ROOT CAUSE OF THE CUSTOMER REPORTED FAILURE MODE CANNOT BE DETERMINED. A FOLLOW-UP MDR WILL BE SUBMITTED IF THE POWER SUPPLY IS RETURNED (POST FAILURE ANALYSIS) OR IF ADDITIONAL INFORMATION IS RECEIVED. THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: DUE TO AN ERROR CODE 25326, THE SURGEON MADE THE DECISION TO ABORT THE DA VINCI SURGICAL PROCEDURE.
INTUITIVE SURGICAL, INC. (ISI) HAS RECEIVED THE POWER SUPPLY INVOLVED WITH THIS COMPLAINT AND COMPLETED INVESTIGATIONS. FAILURE ANALYSIS INVESTIGATIONS CONFIRMED THE INITIAL REPORTER'S COMPLAINT. FAILURE ANALYSIS WAS ABLE TO REPLICATE THE FAILURE REPORTED ISSUE BY INSTALLING UNIT INTO PRINTED CIRCUIT ASSEMBLY (PCA) SYSTEM AND IT FAILED TO POWER ON.
IT WAS REPORTED THAT DURING A DA VINCI PROSTATECTOMY PROCEDURE, THE SURGICAL STAFF ENCOUNTERED AN ERROR CODE 25326. THE ERROR MESSAGE WAS POINTING TO REMOTE COMPUTE ENGINE (RCE) 1. INTUITIVE SURGICAL, INC. (ISI) CONTACTED THE INITIAL REPORTER OF THIS COMPLAINT AND OBTAINED THE FOLLOWING INFORMATION: THE INITIAL REPORTER CONFIRMED THAT THEY ENCOUNTERED AN ERROR CODE 25326 AFTER THE STARTUP OF THE DA VINCI SYSTEM. AN ERROR CODE 25326 MEANS, THAT THE COMMUNICATION TIMED OUT. THE SYSTEM WAS TESTED AND IT WAS NOTED THAT THE PATIENT SIDE CART (PSC) DID NOT START UP ALL TOGETHER WITH THE SURGEON SIDE CONSOLE (SSC) AND THE MONITORING CART. THE SURGICAL STAFF DECIDED TO START UP THE PSC SEPARATELY AND ENCOUNTERED 3 YELLOW LED'S ON THE BATTERY DISPLAY OF THE PSC. THE POWER DISPLAY WAS DECREASING. IT WAS NOTED THAT THE PSC WAS RUNNING ON BATTERY POWER AND DID NOT SWITCH TO THE AC POWER. THE INITIAL REPORTER REPLACED THE POWER CABLE AND CHECKED THAT THE WALL SOCKET HAD GOOD POWER FUNCTION; HOWEVER, THE ISSUE PERSISTED. THE PATIENT WAS UNDER ANESTHESIA FOR ABOUT 1.5 HOURS AND SURGICAL PORTS WERE NOT PLACED ON THE PATIENT AT THE TIME OF THE EVENT. THE DA VINCI SURGICAL PROCEDURE WAS NOT STARTED AT THE TIME OF THE EVENT. DUE TO THE ALLEGED ISSUE, THE SURGEON MADE THE DECISION TO ABORT THE DA VINCI SURGICAL PROCEDURE. THE SURGICAL PROCEDURE WAS TO BE RESCHEDULED TO A FUTURE DATE. NO FURTHER CLINICAL INFORMATION WAS PROVIDED ABOUT THE EVENT. THE POWER SUPPLY WAS REPLACED AND NO PROBLEMS HAVE BEEN REPORTED AFTER THE REPLACEMENT OF THE POWER SUPPLY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 298742 | DA VINCI SI SURGICAL SYSTEM | ENDOSCOPIC INSTRUMENT CONTROL SYSTEM | NAY | INTUITIVE SURGICAL,INC. | IS3000 A6.0P8 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other| R |