FDA Adverse Event Other Summary report: N

LNCS NEO ADHESIVE

MDR report key: 3818199 · Received May 9, 2014

Report

Report Number
2031172-2014-00045
Event Type
Other
Date Received
May 9, 2014
Date of Event
April 16, 2014
Report Date
April 16, 2014
Manufacturer
MASIMO CORPORATION
Product Code
DQA
PMA / PMN Number
K120657
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

MULTIPLE ATTEMPTS FOR PRODUCT RETURN AND ADDITIONAL INFO REQUESTS WERE MADE. TO DATE, THE UNIT HAS NOT BEEN RETURNED TO ALLOW FOR AN ANALYSIS TO BE PERFORMED. ADDITIONAL EVENT DETAILS WERE OBTAINED AND IT HAS BEEN NOTED THAT THE CUSTOMER WAS USING THE LNCS NEO SENSOR ON A (B)(6) KG BABY. A PRODUCT LABELING REVIEW WAS CONDUCTED. PER THE DIRECTIONS FOR USE, THE LNCS NEO SENSOR IS INDICATED FOR USE ON PTS WEIGHING LESS THAN 3 KG OR MORE THAN 40 KG. THE END USER WAS CONTACTED AND APPROPRIATE INSTRUCTION AND CLARIFICATION WAS PROVIDED TO AUGMENT TRAINING HE HAD ALREADY RECEIVED AND TO ENSURE SENSOR WEIGHT REQUIREMENTS ARE CLEARLY UNDERSTOOD. IF THE SENSOR OR NEW INFO IS OBTAINED, A FOLLOW UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

THE FOLLOWING WAS REPORTED BY THE CUSTOMER: "THE SENSOR THEY ARE CURRENTLY USING IS LEAVING A BURN MARK ON HIS DAUGHTER'S FOOT AND WOULD LIKE A RECOMMENDATION FROM MASIMO ON A DIFFERENT SENSOR TO USE. IT IS DIFFICULT TO GET A READING WITH THE SENSOR." THE CUSTOMER APPLIES THE SENSOR TO THE FOOT, BIG TOE, OR THE HANDS. THE SENSOR WAS DESCRIBED AS LEAVING CIRCLE MARKS ON THE BABY'S FOOT AND, AFTER THE SENSOR WAS ON FOR EIGHT HOURS, THE DOT REMAINED FOR TWO WEEKS. THE CUSTOMER REQUESTED MORE INFO REGARDING THE LNCS NEONATAL SOFT TOUGH SENSOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
282141 LNCS NEO ADHESIVE DQA MASIMO CORPORATION LNCS NEO

Patients

Seq Age Sex Outcome Treatment
1 5 MO Other