FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE ADVANCED BREAST PUMP BACKPACK

MDR report key: 3813456 · Received March 31, 2014

Report

Report Number
1419937-2014-00320
Event Type
Malfunction
Date Received
March 31, 2014
Date of Event
March 25, 2014
Report Date
March 26, 2014
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT POWER ADAPTER WAS SENT TO THE CUSTOMER AND REQUESTED THE DEFECTIVE POWER ADAPTER BE RETURNED FOR EVALUATION. THE DEFECTIVE POWER ADAPTER HAS NOT BEEN RECEIVED AT MEDELA AS OF 3/26/2014. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT RETURNED FOR EVALUATION/INVESTIGATION. THEREFORE, NO CONCLUSION CAN BE MADE AS TO THE CAUSE OF THE EVENT. IN THE FOLLOW UP WITH THE CUSTOMER ON 3/26/2014, SHE INDICATED THAT THERE WAS A BREACH IN THE TRANSFORMER HOUSING. THIS ISSUE WITH A DAMAGED TRANSFORMER HOUSING FOR THE PUMP IN STYLE DEVICE IS CURRENTLY BEING INVESTIGATED UNDER (B)(4).

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THE TRANSFORMER HOUSING IS CRACKED OPEN EXPOSING INNER ELECTRICAL CIRCUITRY, WHICH IS A SAFETY RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
189855 PUMP IN STYLE ADVANCED BREAST PUMP BACKPACK HGX MEDELA, INC. 57062/9207010 3113 REV N

Patients

Seq Age Sex Outcome Treatment
1