FDA Adverse Event Malfunction Summary report: N

BP ADVANCED PERSONAL DOUBLE

MDR report key: 3813440 · Received March 31, 2014

Report

Report Number
1419937-2014-00323
Event Type
Malfunction
Date Received
March 31, 2014
Date of Event
March 19, 2014
Report Date
March 27, 2014
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT PUMP. INCLUDING TRANSFORMER, WAS SENT TO THE CUSTOMER. THE CAUSE OF THE BREACH IN THE REV N TRANSFORMER HAS NOT BEEN DETERMINED AT THIS TIME. IT IS CURRENTLY BEING INVESTIGATED UNDER (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT THE TRANSFORMER FOR HER ADVANCED PERSONAL DOUBLE BREAST PUMP WOULD NOT POWER ON HER DEVICE. UPON RECEIPT IN THE SERVICE CENTER, THE TRANSFORMER WAS FOUND TO BE BREACHED, WHICH IS A SAFETY RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
189878 BP ADVANCED PERSONAL DOUBLE HGX MEDELA, INC. 57065/9207010 REV N-LOT 1313

Patients

Seq Age Sex Outcome Treatment
1