FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3813394 · Received May 15, 2014

Report

Report Number
3004753838-2014-05577
Event Type
Malfunction
Date Received
May 15, 2014
Date of Event
March 22, 2014
Report Date
April 16, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 AND CLAIMED THAT ON (B)(6) 2014, UPON SENSOR REMOVAL, SENSOR WIRE WAS LEFT BEHIND IN PATIENT'S BODY. AGAINST USER GUIDE RECOMMENDATIONS, PATIENT REMOVED TRANSMITTER POD BEFORE REMOVING SENSOR WIRE. PATIENT'S MOTHER REPORTED THAT PATIENT WAS NOT EXPERIENCING ANY DISCOMFORT AT INSERTION SITE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
290095 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS, PRODUCT CODE: MDS MDS DEXCOM, INC. 9500-27 5115230

Patients

Seq Age Sex Outcome Treatment
1 3 YR Other