FDA Adverse Event Malfunction Summary report: N

INFINITI VISION SYSTEM OZIL

MDR report key: 3813286 · Received March 28, 2014

Report

Report Number
2028159-2014-00542
Event Type
Malfunction
Date Received
March 28, 2014
Date of Event
January 1, 2014
Report Date
March 3, 2014
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K082845
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CALLED THE COMPANY REPRESENTATIVE TO ASSIST WITH TROUBLESHOOTING. THE COMPANY REPRESENTATIVE DISCUSSED THE SETUP WITH THE DOCTOR AND STAFF. THE DOCTOR STATED THAT THE TIP SELECTED MAY HAVE CAUSED THE LOST PHACO POWER. THE OPERATOR'S MANUAL, STATES THAT "DIFFERENT HANDPIECE, TIPS, AND INFUSION SLEEVES ARE REQUIRED FOR DIFFERENT PROCEDURAL STEPS AND/OR FUNCTIONS." THEREFORE, A TIP THAT IS NOT COMPATIBLE WITH THE HANDPIECE WILL CAUSE THE HANDPIECE TO NOT FUNCTION AS INTENDED WITH THE SET SYSTEM PARAMETERS. AFTER REVIEWING THE COMPLAINT, IT IS DETERMINED THAT THE SYSTEM WAS FUNCTIONING AS INTENDED. THE CUSTOMER WAS ABLE TO TROUBLESHOOT AND RESOLVED THE PROBLEM REPORTED. THE FACILITY DID NOT REQUEST SERVICE. THERE WAS NO SAMPLE RETURNED FOR EVALUATION AND NO ADDITIONAL INFORMATION PROVIDED RELATED TO THIS EVENT. FOR THIS REASON, STEPS COULD NOT BE TAKEN TO REPLICATE OR CONFIRM THE REPORTED EVENT. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADDITIONAL SIMILAR REPORTS FOR THIS SYSTEM. THE ROOT CAUSE CANNOT BE DETERMINED CONCLUSIVELY. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTS DURING A PROCEDURE THEY LOST PHACO POWER. THE PROCEDURE WAS COMPLETED FOLLOWING A SYSTEM EXCHANGE. THERE WAS NO PATIENT HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
184539 INFINITI VISION SYSTEM OZIL PHACOFRAGMENTATION SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER INFINITI OZIL NA

Patients

Seq Age Sex Outcome Treatment
1