FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 3813069 · Received May 15, 2014

Report

Report Number
1644487-2014-01271
Event Type
Malfunction
Date Received
May 15, 2014
Date of Event
April 15, 2014
Report Date
April 15, 2014
Manufacturer
CYBERONICS
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
PHYSICIAN

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PHYSICIAN WAS HAVING ISSUES WITH HIS PROGRAMMING TABLET. IT WAS REPORTED THAT WHEN THE TABLET IS ATTEMPTED TO BE USED AT THE INTERROGATION SCREEN, IT GIVE THE MESSAGE CANNOT FIND PORT. TROUBLESHOOTING WAS PERFORMED WHICH CONFIRMED THAT THE PROGRAMMING WAND WAS FUNCTIONING PROPERLY. A HARD RESET OF THE TABLET DID NOT RESOLVE THE ISSUE. A NEW PROGRAMMING TABLET WAS PROVIDED TO THE PHYSICIAN. THE PROGRAMMING TABLET WAS RECEIVED FOR ANALYSIS; HOWEVER, THE USB TO DB9 CABLE WAS NOT RETURNED. ANALYSIS OF THE TABLET WAS COMPLETED ON (B)(4) 2014. NO ANOMALIES ASSOCIATED WITH THE TABLET PERFORMANCE WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. THE TABLE WAS ABLE TO POWER ON AND BOOT TO THE VNS SOFTWARE WITH NO OBSERVED ANOMALIES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
290879 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS MODEL 250 NA

Patients

Seq Age Sex Outcome Treatment
1