FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3813003 · Received May 15, 2014

Report

Report Number
3004209178-2014-84610
Event Type
Malfunction
Date Received
May 15, 2014
Date of Event
April 27, 2014
Report Date
April 27, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Additional Manufacturer Narrative · 1

MOSITURE DAMAGE TO THE KEYPAD TRACES NOTED DURING VISUAL INSPECTION. THE INSULIN PUMP PASSED THE DISPLACEMENT, REWIND, BASIC OCCLUSION, OCCLUSION, PRIME AND EXCESSIVE NO DELIVERY TESTS. NO TIME CHANGE ANOMALY OR FROZEN SCREEN OBSERVED DURING TESTING. A SCRATCHED LCD WINDOW, CRACKED RESERVOIR TUBE LIP AND CRACKED BATTERY TUBE THREADS WERE ALSO NOTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP TURNED OFF AND THE BATTERY WAS REMOVED AND REINSERTED, BUT THE DISPLAY WAS BLANK. THEN THE CALLER CHANGED THE BATTERY AND THE DEVICE HAD AN ERROR ALARM. THE BLOOD GLUCOSE READING WAS 310MG/DL. REVIEWED THE ALARM HISTORY AND FOUND SEVERAL DIFFERENT ALARMS AND THE TIME CLOCK WAS FROZEN. FURTHER TESTING COULD NOT BE PERFORMED BECAUSE THE BUTTONS WERE UNRESPONSIVE. ADVISED THE CALLER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
291190 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 12 YR