FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3812685 · Received May 15, 2014

Report

Report Number
3004209178-2014-84651
Event Type
Malfunction
Date Received
May 15, 2014
Date of Event
April 25, 2014
Report Date
April 25, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP WAS RECEIVED IN WITH A LOOSE/FLUSH DRIVE SUPPORT DISK. THE DEVICE WAS ALSO RECEIVED IN WITH UNRESPONSIVE BUTTON DUE TO A FLATTENED DOME SWITCH. A CRACKED CASE, SCRATCHED LCD WINDOW AND BROKEN BELT CLIP SLOT NOTED. NO MOISTURE OBSERVED AT THE ELECTRONIC OR MOTOR ASSEMBLIES DURING VISUAL INSPECTION.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN WAS SHOOTING OUT AND THE INSULIN PUMP ALARMED. THE BLOOD GLUCOSE READING WAS 77MG/DL. TROUBLESHOOTING WAS PERFORMED, AND THE DRIVE SUPPORT CAP WAS STICKING OUT. ADVISED THE CALLER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
290499 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 20 YR