FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3812660 · Received May 15, 2014

Report

Report Number
3004209178-2014-84648
Event Type
Malfunction
Date Received
May 15, 2014
Date of Event
April 23, 2011
Report Date
April 23, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS NOT GETTING ANY INSULIN AND HIS BLOOD GLUCOSE WAS IN THE 400'S MG/DL AS WELL THE KETONES WERE OFF THE CHARTS. THE MOTHER STATED THAT SHE PULLED THE INFUSION SET AND NOTICED THAT IT WAS BENT IN THREE DIFFERENT PLACES AS WELL IT WAS SMASHED. THE CALLER STATED THAT THE CUSTOMER DID NOT GET ANY WARNINGS THAT HE WAS NOT RECEIVING INSULIN. THE CALLER ALSO STATED THAT SHE CAN NOT GET THE SENSORS TO BE ACCURATE AND THE CUSTOMER WAS GETTING WEAK AND LOST SENSOR ALARMS. THE MOTHER EVENTUALLY SHUT THE SENSORS OFF BECAUSE THE THRESH SUSPEND KEPT GOING OFF. THE CUSTOMER WAS WEARING THE SENSORS ON HIS BOTTOM PER DOCTOR'S SUGGESTION. THE MOTHER ALSO REPORTED HAVING ISSUES WITH TAPE NOT STICKING ON THE CUSTOMER SINCE HE IS A TODDLER AND THE SENSORS STAYED ONLY FOR A DAY BECAUSE THE TAPE CAME OFF. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
290934 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAB

Patients

Seq Age Sex Outcome Treatment
1 13 MO