KNEE SUPPORT, W/ BUTTRESS, MED/LAT STAYS, XL
Report
- Report Number
- 1123071-2014-00006
- Event Type
- Malfunction
- Date Received
- April 17, 2014
- Date of Event
- March 20, 2014
- Report Date
- April 17, 2014
- Manufacturer
- DEROYAL INDUSTRIAL
- Product Code
- IQI
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- PHYSICIAN
Narratives
INVESTIGATION FINDINGS: THE COMPLAINT SAMPLE WAS RETURNED. UPON OPENING THE BOXES, THE ONLY SMELL I NOTED IS THE SMELL OF THE NEOPRENE AND THE CHEMICALS (B-FOAM AND CR ADHESIVE) THAT THE MATERIAL IS MADE OF. IT IS NORMAL FOR NEOPRENE TO HAVE A "SMELL." THIS APPEARS TO HAVE BEEN AN IRRITANT TO THE CUSTOMER'S ASTHMA ISSUES. I HAVE ATTACHED AN EMAIL FROM THE CUSTOMER REGARDING THE COMPLAINT AND ISSUES REPORTED BY THEIR CUSTOMER. CORRECTION: CREDIT REQUESTED. ROOT CAUSE ANALYSIS: THE CUSTOMER'S SENSITIVITY TO THE MATERIALS USED TO MAKE NEOPRENE HAVE CREATED AN EYE/BREATHING IRRITANT. CORRECTIVE ACTION AND/OR SYSTEMIC CORRECTION ACTION TAKEN: NO ACTION REQUIRED AT THIS TIME, NO MANUFACTURING ISSUE WAS FOUND. THE COMPLAINT IS RELATED TO THE CUSTOMER'S PERSONAL SENSITIVITIES.
THE CUSTOMER STATES THAT THE BRACES HAVE A VERY STRONG ODOR THAT IS AFFECTING HER ASTHMA SO SHE CAN'T WEAR THEM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 236018 | KNEE SUPPORT, W/ BUTTRESS, MED/LAT STAYS, XL | IQI | DEROYAL INDUSTRIAL | 35423214 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Required Intervention |