FDA Adverse Event Malfunction Summary report: N

KNEE SUPPORT, W/ BUTTRESS, MED/LAT STAYS, XL

MDR report key: 3812565 · Received April 17, 2014

Report

Report Number
1123071-2014-00006
Event Type
Malfunction
Date Received
April 17, 2014
Date of Event
March 20, 2014
Report Date
April 17, 2014
Manufacturer
DEROYAL INDUSTRIAL
Product Code
IQI
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION FINDINGS: THE COMPLAINT SAMPLE WAS RETURNED. UPON OPENING THE BOXES, THE ONLY SMELL I NOTED IS THE SMELL OF THE NEOPRENE AND THE CHEMICALS (B-FOAM AND CR ADHESIVE) THAT THE MATERIAL IS MADE OF. IT IS NORMAL FOR NEOPRENE TO HAVE A "SMELL." THIS APPEARS TO HAVE BEEN AN IRRITANT TO THE CUSTOMER'S ASTHMA ISSUES. I HAVE ATTACHED AN EMAIL FROM THE CUSTOMER REGARDING THE COMPLAINT AND ISSUES REPORTED BY THEIR CUSTOMER. CORRECTION: CREDIT REQUESTED. ROOT CAUSE ANALYSIS: THE CUSTOMER'S SENSITIVITY TO THE MATERIALS USED TO MAKE NEOPRENE HAVE CREATED AN EYE/BREATHING IRRITANT. CORRECTIVE ACTION AND/OR SYSTEMIC CORRECTION ACTION TAKEN: NO ACTION REQUIRED AT THIS TIME, NO MANUFACTURING ISSUE WAS FOUND. THE COMPLAINT IS RELATED TO THE CUSTOMER'S PERSONAL SENSITIVITIES.

Description of Event or Problem · 1

THE CUSTOMER STATES THAT THE BRACES HAVE A VERY STRONG ODOR THAT IS AFFECTING HER ASTHMA SO SHE CAN'T WEAR THEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
236018 KNEE SUPPORT, W/ BUTTRESS, MED/LAT STAYS, XL IQI DEROYAL INDUSTRIAL 35423214

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention