FDA Adverse Event Summary report: N

BRILLIANCE 64

MDR report key: 3812335 · Received May 6, 2014

Report

Report Number
1525965-2014-00097
Date Received
May 6, 2014
Report Date
March 26, 2014
Manufacturer
PHILIPS MEDICAL SYSTEMS(CLEVELAND), INC.
Product Code
JAK
PMA / PMN Number
K033326
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NO
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). WE WILL FILE A FOLLOW-UP MDR AT THE COMPLETION OF THE INVESTIGATION. (B)(4).

Description of Event or Problem · 1

ON A BRILLIANCE 64 CT SYSTEM AT (B)(6), THE CUSTOMER REPORTED THE MIDDLE PEDAL ON THE MULTIFUNCTION FOOT SWITCH HAD TO BE PRESSED ALL THE WAY DOWN FOR IT TO ACTIVATE. A PHILIPS FIELD SERVICE ENGINEER (FSE) INVESTIGATED AND DETERMINED A BUTTON WAS STUCK ENGAGED ON THE RIGHT REAR GANTRY CONTROL PANEL. THERE WAS NO REPORT OF HARM TO PATIENT, OPERATOR, OR BYSTANDER. THE FSE INSTALLED FOOT PEDAL FIELD CHANGE ORDER (FCO) AND REPLACED THE RIGHT REAR GANTRY CONTROL PANEL TO RESOLVE THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
271808 BRILLIANCE 64 JAK PHILIPS MEDICAL SYSTEMS(CLEVELAND), INC. 728231

Patients

Seq Age Sex Outcome Treatment
1