FDA Adverse Event Malfunction Summary report: N

CONTOUR NEXT

MDR report key: 3811893 · Received May 15, 2014

Report

Report Number
1826988-2014-00170
Event Type
Malfunction
Date Received
May 15, 2014
Date of Event
April 22, 2014
Report Date
April 22, 2014
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K121087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER STRIPS WERE RETURNED FOR EVALUATION. ALTHOUGH IT COULD NOT BE DETERMINED IF THE BOTTLE CAP WAS ALREADY OPEN WHENTHE CUSTOMER RECEIVED THE KIT, THE STRIPS GAVE SATISFACTORY PERFORMANCE WHEN TESTED WITH CONTROL SOLUTION

Additional Manufacturer Narrative · 1

IN SOME COUNTRIES OUTSIDE THE US, CUSTOMER INFORMATION IS NOT PROVIDED DUE TO PRIVACY LAWS.

Description of Event or Problem · 1

(B)(6) CUSTOMER OPENED A NEW CONTOUR NEXT USB KIT AND FOUND THE CAP OPEN ON THE SAMPLE BOTTLE OF TEST STRIPS. THE BOX OF STRIPS WAS SEALED. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS ARE TO BE RETURNED FOR EVALUATION. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
291838 CONTOUR NEXT BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE LLC 3FFED31

Patients

Seq Age Sex Outcome Treatment
1