FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA 1500

MDR report key: 3811797 · Received May 15, 2014

Report

Report Number
1226181-2014-00267
Event Type
Malfunction
Date Received
May 15, 2014
Date of Event
April 16, 2014
Report Date
April 18, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. THE CUSTOMER STATED THAT AFTER OBTAINING DISCORDANT RESULTS, QUALITY CONTROLS (QC) WERE RUN, RESULTING OUT-OF-RANGE. AFTER EVALUATION OF THE INSTRUMENT AND INSTRUMENT DATA, THE CSE REPLACED AND ALIGNED A BENT REAGENT PROBE 1. QC AND CALIBRATIONS WERE RUN, RESULTING WITHIN RANGE. THE CAUSE OF THE DISCORDANT, FALSELY LOW PTN AND VALP RESULTS WAS A BENT REAGENT PROBE 1. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY LOW PHENYTOIN (PTN) AND VALPROIC ACID (VALP) RESULTS WERE OBTAINED ON TWO PATIENT SAMPLES ON A DIMENSION VISTA 1500 INSTRUMENT. THE DISCORDANT RESULTS WERE REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE REPEATED ON THE SAME INSTRUMENT AFTER SERVICE, RESULTING HIGHER. THE CORRECTED RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY LOW PTN AND VALP RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
290094 DIMENSION VISTA 1500 CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION VISTA 1500

Patients

Seq Age Sex Outcome Treatment
1