FDA Adverse Event Malfunction Summary report: N

RESTORE ULTRA

MDR report key: 3811413 · Received May 15, 2014

Report

Report Number
3004209178-2014-08988
Event Type
Malfunction
Date Received
May 15, 2014
Report Date
April 21, 2014
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCOMITANT PRODUCT: PRODUCT ID 3708160, SERIAL # (B)(4), IMPLANTED: (B)(6) 2008, PRODUCT TYPE EXTENSION; PRODUCT ID 3550-29, LOT # N153073, IMPLANTED: (B)(6) 2008, PRODUCT TYPE ACCESSORY; PRODUCT ID 37743, SERIAL # (B)(4), IMPLANTED: (B)(6) 2008, PRODUCT TYPE PROGRAMMER, PATIENT; PRODUCT ID 37752, SERIAL # (B)(4), IMPLANTED: (B)(6) 2008, PRODUCT TYPE RECHARGER; PRODUCT ID 3777-45, SERIAL # (B)(4), IMPLANTED: (B)(6) 2008, PRODUCT TYPE LEAD; PRODUCT ID 37752, SERIAL # (B)(4), IMPLANTED: (B)(6) 2008, PRODUCT TYPE RECHARGER. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PATIENT HAD A POWER ON RESET (POR) CONDITION. IT WAS NOTED THAT THERE WAS A ¿CALL YOUR DOCTOR¿ ICON. IT WAS NOTED THAT THE PATIENT KEPT TRYING TO CHARGE HER IMPLANTABLE NEUROSTIMULATOR (INS) BUT KEPT GETTING A ¿POS¿ MESSAGE ON THE IMPLANTABLE NEUROSTIMULATOR RECHARGER (INSR). IT WAS NOTED THAT THE PATIENT HAD TO MOVE TO AN OUTLET. IT WAS NOTED THAT THE PATIENT THOUGHT THAT THE INSR WAS CHARGED BECAUSE SHE HAD IT ON ALL NIGHT BUT IT WAS NOT. IT WAS NOTED THAT THE PATIENT WAS SEEING A POR MESSAGE. IT WAS NOTED THAT THE PATIENT WOULD NEED TO FOLLOW UP WITH HEALTHCARE PROFESSIONAL (HCP) TO HAVE A WARNING POR MESSAGE CLEARED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
290009 RESTORE ULTRA STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37712

Patients

Seq Age Sex Outcome Treatment
1 00040 YR