FDA Adverse Event Malfunction Summary report: N

SHIMADZU MOBILEDART EVOLUATION

MDR report key: 3810941 · Received March 23, 2014

Report

Report Number
8030233-2014-00001
Event Type
Malfunction
Date Received
March 23, 2014
Date of Event
February 17, 2014
Report Date
March 20, 2014
Manufacturer
SHIMADZU CORP.
Product Code
OWB
PMA / PMN Number
K092439
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

DEVICE WAS NOT RETURNED TO MANUFACTURE. IMAGE AND LOG FILE WERE SENT TO THE COMPONENT MANUFACTURE (CANON INC.). THE X-RAY MOBILE SYSTEM IS CONSIST OF FLAT PANEL DIGITAL RADIOGRAPHY UNIT CANON CXDI-70C. THAT WAS A SAME ERROR WHICH THE COMPONENT MANUFACTURE (CANON INC.) HAVE EXPERIENCED AND ANALYZED IN THE PAST. THIS ERROR CAUSED BY THE TIMING AT WHICH CONNECTING OR DISCONNECTING WITH MEMORY IS PROCESSED WHEN EXPOSURES ARE TAKEN AND THE TIMING AT WHICH THE PREVIEW IMAGE ARE STORED. IT WAS RESULTED IN FAILURE TO STORE RAW IMAGES. THE FES WAS ADVISED TO TURN THE SHARPNESS SETTING OF AND TO UPGRADE THE SOFTWARE TO NE V1.40.3 OR V2.02. THE NE SOFTWARE WILL BE UPGRADED TO NE V1.40.3 OR 2.02. SOON. THOSE VERSIONS RESOLVE THE ISSUE OF THE INTERMITTENT BLANK IMAGES WITH SHARPNESS ON IN THE PROTOCOL. WE FOLLOW THE ABOVE RECOMMENDATION BY THE COMPONENT. (B)(4).

Description of Event or Problem · 1

THE DEALER REPORTED THAT TECH TRIED TO GET A PATIENT IMAGE WHICH WAS TAKEN BY MOBILE X-RAY SYSTEM WITH CANNON CXDI-70. HOWEVER, THERE WAS A FAILURE TO LOAD THE IMAGE RESULTING IN GETTING A BLANK IMAGE. THE PATIENT HAD THE IMAGE RETAKEN BY ANOTHER SYSTEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
171122 SHIMADZU MOBILEDART EVOLUATION MOBILE X-RAY SYSTEM OWB SHIMADZU CORP. MOBILEDART EVOLUTIO

Patients

Seq Age Sex Outcome Treatment
1 UNK