FDA Adverse Event Malfunction Summary report: N

GLUCOCARD VITAL BLOOD GLUCOSE SYSTEM

MDR report key: 3810602 · Received May 14, 2014

Report

Report Number
1832816-2014-00042
Event Type
Malfunction
Date Received
May 14, 2014
Date of Event
April 26, 2014
Report Date
May 14, 2014
Manufacturer
ARKRAY, INC.
Product Code
NBW
PMA / PMN Number
K091102
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE HISTORY RECORDS WERE REVIEWED AND NO ANOMALIES WERE DETECTED. PRODUCT INVOLVED IN INCIDENT WAS RETURNED AND EVALUATED. THE RETURNED PRODUCT PERFORMED WITHIN SPECIFICATION. NO FAILURE DETECTED.

Description of Event or Problem · 1

CALLER INDICATED THE GLUCOCARD VITAL METER WAS PRODUCING VARIABLE READINGS. CUSTOMER CALLED FOR ASSISTANCE GETTING THE STRIP INTO THE METER. CALLER WAS ABLE TO GET THE STRIP IN AND PERFORM A BLOOD TEST. THE READING WAS LO. SHE DID A SECOND TEST AND GOT 121. THESE READINGS WERE PERFORMED BACK TO BACK AND THE VARIANCE IS OUTSIDE ACCEPTABLE PARAMETERS. STORAGE AND TECHNIQUE ARE GOOD. CONTROL TEST IN RANGE. REPLACING PRODUCT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
288706 GLUCOCARD VITAL BLOOD GLUCOSE SYSTEM BLOOD GLUCOSE TEST SYSTEM NBW ARKRAY, INC. 761100 07013B

Patients

Seq Age Sex Outcome Treatment
1 62 YR