FDA Adverse Event Malfunction Summary report: N

SYMBIQ DUAL CHANNEL

MDR report key: 3805306 · Received March 6, 2014

Report

Report Number
9615050-2014-01728
Event Type
Malfunction
Date Received
March 6, 2014
Date of Event
February 4, 2014
Report Date
February 4, 2014
Manufacturer
HOSPIRA COSTA RICA LTD.
Product Code
FRN
PMA / PMN Number
K110901
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

TESTING AND INVESTIGATION AT THE SERVICE CENTER FOUND THAT THE DEVICE PASSES PERFORMANCE VERIFICATION TESTING WITHIN SPECIFICATION. HOWEVER, DURING REVIEW OF THE DEVICE HISTORY S321 MALFUNCTION ALARM CODES (PMC A MALFUNCTION CODE: PUMP QEP COUNT HIGH) WERE NOTED. THIS MALFUNCTION CODE INDICATES ENCODER COUNT FOR ONE FULL PLUNGER STROKE TOO HIGH, INDICATING A BROKEN ENCODER ON THE PLUNGER MOTOR. THE CUSTOMERS REPORTED S321 WAS NOT DUPLICATED IN TESTING; HOWEVER, WAS CONFIRMED IN THE DEVICE HISTORY. THIS REPORTER REPRESENTS ALL THE INFORMATION KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL.

Description of Event or Problem · 1

THE CUSTOMER CONTACT REPORTED THE DEVICE ALARMED WITH A S321 (MOTOR ERROR-PMC, LEFT) MALFUNCTION ALARM CODE. CUSTOMER CONTACT CONFIRMED THAT THE EVENT OCCURRED DURING START UP. THERE WERE NO REPORTS OF ANY ADVERSE PATIENT EVENTS, NO NEED FOR MEDICAL INTERVENTION, AND NO REPORTED DELAYS OF CRITICAL THERAPIES WHILE THE DEVICE WAS IN CLINICAL USE. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
136137 SYMBIQ DUAL CHANNEL 80FRN FRN HOSPIRA COSTA RICA LTD. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA