FDA Adverse Event Malfunction Summary report: N

TRUE BALANCE

MDR report key: 3802504 · Received February 21, 2014

Report

Report Number
1052693-2014-00141
Event Type
Malfunction
Date Received
February 21, 2014
Date of Event
April 15, 2014
Report Date
November 25, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K090495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). NO PRODUCT YET RETURNED.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT RETURNED. INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD AN INACCURATE REFERENCE. CORRECTION OF PMA/510(K)#: K090495.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CALLER NORMALLY RANGES FROM 130-140MG/DL. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE HIGHEST RESULT IN MEMORY (350) AND THE LOWEST NORMAL RESULT (130) IS LOCATED IN ZONE C. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CALLER NORMALLY RANGES FROM 130-140MG/DL. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE HIGHEST RESULT IN MEMORY (350) AND THE LOWEST NORMAL RESULT (130) IS LOCATED IN ZONE C. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
111674 TRUE BALANCE BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUBALANCE BP4099

Patients

Seq Age Sex Outcome Treatment
1 0 YR