FDA Adverse Event Malfunction Summary report: N

TANGO OPTIMO

MDR report key: 3801648 · Received May 9, 2014

Report

Report Number
9610824-2014-00035
Event Type
Malfunction
Date Received
May 9, 2014
Date of Event
April 15, 2014
Report Date
July 9, 2014
Manufacturer
BIO-RAD MEDICAL DIAGNOSTICS GMBH
Product Code
KSZ
PMA / PMN Number
BK080013
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS IS OUR INITIAL REPORT ON THIS INCIDENT

Additional Manufacturer Narrative · 1

THIS IS OUR FINAL REPORT ON THIS INCIDENT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT HE WAS PERFORMING MAINTENANCE ON TANGO OPTIMO WITH THE FRONT ACRYLIC COVER REMOVED WHEN THE PIPETTOR NEEDLES STARTED MOVING AND THE RINSE CYCLE STARTED. THE COVER HAD BEEN REMOVED BY GOING TO THE MAINTENANCE MENU AND SELECTING REMOVE FRONT COVER. THE TANGO OPTIMO OPERATOR HAS NOT BEEN HURT BY THIS INCIDENT. THE INVESTIGATION OF THIS INCIDENT IS STILL ONGOING.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT HE WAS PERFORMING MAINTENANCE ON TANGO OPTIMO WITH THE FRONT ACRYLIC COVER REMOVED WHEN THE PIPETTOR NEEDLES STARTED MOVING AND THE RINSE CYCLE STARTED. THE COVER HAD BEEN REMOVED BY GOING TO THE MAINTENANCE MENU AND SELECTING REMOVE FRONT COVER. THE TANGO OPTIMO OPERATOR HAS NOT BEEN HURT BY THIS INCIDENT. AN INTERNAL CAPA WAS INITIATED AND CLOSED. THE RISK OF A RECURRENCE OF THIS PROBLEM WAS CONSIDERED TO BE VERY LOW. ADDITIONALLY, THE RISK THAT A TANGO OPTIMO USER MIGHT SUFFER AN INJURY FROM THIS INCIDENT WAS ASSESSED TO BE NOT LIKELY AT ALL. THE WORST THAT MAY HAPPEN TO AN USER IS A VERY SLIGHT BLOW OF THE PIPETTOR AGAINST HIS OR HER HAND.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280886 TANGO OPTIMO AUTOMATED BLOOD BANK ANALYSER SYSTEM KSZ BIO-RAD MEDICAL DIAGNOSTICS GMBH

Patients

Seq Age Sex Outcome Treatment
1