FDA Adverse Event Injury Summary report: N

OT ULTRA METER

MDR report key: 3801611 · Received May 9, 2014

Report

Report Number
2939301-2014-10753
Event Type
Injury
Date Received
May 9, 2014
Report Date
May 5, 2014
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K062195
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON (B)(6), 2014, THE LAY-USER/REPORTER CONTACTED LIFESCAN (LFS) (B)(4) ON BEHALF OF THE LAY-USER/PATIENT, ALLEGING THAT ONETOUCH ULTRA METER IS GIVING INACCURATE HIGH READINGS OF ¿262 AND 222 MG/DL.¿ THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE PATIENT MANAGES HER DIABETES WITH UNSPECIFIED INSULIN. SHE USED A SLIDING SCALE INSULIN REGIMEN BASED ON HER BLOOD GLUCOSE READINGS. REPORTEDLY, HER LFS BLOOD GLUCOSE READINGS HAVE BEEN ELEVATED SINCE (B)(6) 2014. THE PATIENT FELT THAT SHE HAS BEEN TAKING INSULIN BASED ON INACCURATE HIGH READINGS. DUE TO THE ALLEGED ISSUE, THE PATIENT WAKES UP IN THE MORNING WITH SYMPTOM DESCRIBED AS ¿SHAKY¿ FOR ONE WEEK. DURING TROUBLESHOOTING, THE PATIENT CONFIRMED THE ALLEGED READINGS OF ¿262 AND 222 MG/DL¿ WERE PERFORMED WITHIN 20 MINUTES OF EACH OTHER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE OF THESE GLUCOSE RESULTS EXCEEDS THE EXPECTED VALUE OF <= 20% AND/OR <= 20 MG/DL. THE UNIT OF MEASUREMENT WAS CORRECTLY SET. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT HAD SYMPTOM SUGGESTIVE OF HYPOGLYCEMIA AFTER SHE TOOK INSULIN BASED ON THE LFS ELEVATED METER READINGS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280716 OT ULTRA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3592238

Patients

Seq Age Sex Outcome Treatment
1 83 YR Life Threatening