FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3801247 · Received May 8, 2014

Report

Report Number
3004209178-2014-84469
Event Type
Malfunction
Date Received
May 8, 2014
Date of Event
May 5, 2014
Report Date
May 6, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING, IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES. MEDTRONIC

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP DID NOT GET THE NO DELIVERY ALARM AND THE BATTERY LASTED ONLY FOR A FEW DAYS. THE CUSTOMER EXPERIENCED HIGH BLOOD GLUCOSE OF 15.7MMOL/L AND HAD LOST CONFIDENCE IN THE DEVICE. THE CALLER MENTIONED THAT THE INFUSION SET WAS CHANGED THREE TIMES. ASSISTED THE CUSTOMER TO RUN THE HIGH PRESSURE TEST AND THE TEST FAILED TWICE. INITIALLY, IT WAS REPORTED THAT THE DEVICE WAS DOING WEIRD THINGS WHEN BOLUSING. THE CALLER STATE THAT THEY CALLED FROM THE SCHOOL AND THE CUSTOMER'S BLOOD GLUCOSE WAS 27MMOL/L. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
278645 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-754CAP

Patients

Seq Age Sex Outcome Treatment
1