FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3801225 · Received May 8, 2014

Report

Report Number
3004209178-2014-84483
Event Type
Malfunction
Date Received
May 8, 2014
Date of Event
April 6, 2014
Report Date
April 29, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH AN INTERMITTENT BUTTON RESPONSE DUE TO MOISTURE DAMAGE ON THE KEYPAD TRACES. NO STICKING KEYPAD NOTED. THE DEVICE WAS RECEIVED WITH SCRATCHED SCREEN, CRACKED RESERVOIR TUBE LIP, LOOSE DRIVE SUPPORT DISK, AND MISSING END CAP STICKER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE KEYPAD WAS STICKY. THE CALLER STATED THAT THE NUMBERS DID NOT APPEAR ON THE SCREEN WHILE PRESSING THE ACTIVATE BUTTON. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
278593 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 33 YR