FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3801217 · Received May 8, 2014

Report

Report Number
3004209178-2014-84476
Event Type
Malfunction
Date Received
May 8, 2014
Date of Event
March 14, 2014
Report Date
April 23, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP FAILED THE DISPLACEMENT TEST DURING REWIND, MOTOR ERROR AND OTHER ERROR ALARM FOUND IN THE ALARM HISTORY AS A RESULT OF A MOTOR ENCODER SIGNAL BEING OUT OF PHASE. THE DEVICE WAS RECEIVED WITH CRACKED RESERVOIR TUBE LIP AND SCRATCHED SCREEN.

Description of Event or Problem · 1

THE CUSTOMER REPORTED GETTING AN ERROR ALARM AND THE DEVICE ASKED TO REPROGRAM. THE CALLER STATED THAT THE INSULIN PUMP WAS STUCK AT TIME AND DATE SET UP. THE CUSTOMER STATED THAT THE DEVICE WAS EXPOSED TO A HIGH MAGNETIC FIELD. ADVISED THE CALLER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
279026 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAP

Patients

Seq Age Sex Outcome Treatment
1 43 YR