FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3801199 · Received May 8, 2014

Report

Report Number
3004209178-2014-84473
Event Type
Malfunction
Date Received
May 8, 2014
Date of Event
December 22, 2013
Report Date
April 30, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS UNABLE TO PRIME DURING THE PRIME TEST AS A RESULT OF A PROTRUDED/LOOSE DRIVE SUPPORT DISK. THE DEVICE WAS RECEIVED WITH SCRATCHED SCREEN, CRACKED CASE NEAR THE DISPLAY WINDOW CORNER AND BROKEN BATTERY TUBE THREADS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP ALARMED WHILE CHANGING THE INFUSION SET. THE BLOOD GLUCOSE READING WAS 127MG/DL. TROUBLESHOOTING WAS PERFORMED, AND NO DAMAGE TO THE DRIVE SUPPORT CAP NOTED. THE CALLER MENTIONED THAT THE INSULIN PUMP WAS DROPPED ON THE FLOOR AND HE HAD AN OLD CRACK ON THE BATTERY COMPARTMENT. ADVISED THE CALLER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
279020 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-522NAS

Patients

Seq Age Sex Outcome Treatment
1 54 YR