FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® COMPACT TEST DRUM

MDR report key: 3800488 · Received May 8, 2014

Report

Report Number
1823260-2014-03297
Event Type
Malfunction
Date Received
May 8, 2014
Date of Event
April 15, 2014
Report Date
May 8, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6). DEVICE WILL NOT BE RETURNED TO MANUFACTURER.

Description of Event or Problem · 1

CUSTOMER REPORTED LOW BLOOD GLUCOSE SYMPTOMS WITH A RESULT OF 2.9 MMOL/L OBTAINED ON THE COMPACT PLUS SYSTEM. SHE SELF-TREATED WITH DEXTROSOL AND RE-TESTED ONE MINUTE LATER. THE RESULT WAS 3.1 MMOL/L SO THE CUSTOMER TOOK MORE DEXTROSOL. 5 MINUTES LATER THE CUSTOMER TESTED 24 MMOL/L, 12 MMOL/L, AND 17 MMOL/L ON THE COMPACT PLUS SYSTEM. THE CUSTOMER WENT TO THE HOSPITAL DUE TO THE ERRATIC RESULT. A PROFESSIONAL READING RETURNED AS 9.8 MMOL/L ABOUT 45 MINUTES AFTER THE LAST RESULT OBTAINED ON THE COMPACT PLUS SYSTEM. NO ADDITIONAL TREATMENT WAS NECESSARY. REQUESTED RETURN OF SUSPECT DEVICE HOWEVER THE TEST CASSETTE HAS BEEN DISCARDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
277897 ACCU-CHEK ® COMPACT TEST DRUM BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1 045 YR