FDA Adverse Event Malfunction Summary report: N

PROGRAMMING COMPUTER

MDR report key: 3800223 · Received May 8, 2014

Report

Report Number
1644487-2014-01221
Event Type
Malfunction
Date Received
May 8, 2014
Date of Event
April 8, 2014
Report Date
April 10, 2014
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

DEVICE FAILURE OCCURRED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PHYSICIAN'S HANDHELD WILL NOT POWER ON AND THE CHARGE LIGHT DOES NOT ILLUMINATE WHEN THE UNIT IS PLUGGED INTO THE AC POWER CORD. A KNOWN WORKING POWER CORD WAS USED AND THE CHARGE LIGHT WOULD STILL NOT ILLUMINATE AND THE HANDHELD WOULD NOT POWER ON. THE LOCK BUTTON WAS NOT ENGAGED. THE PHYSICIAN WAS PROVIDED A NEW PROGRAMMING TABLET AND THE HANDHELD AND FLASHCARD WERE RETURNED FOR ANALYSIS. ANALYSIS OF THE HANDHELD WAS COMPLETED ON (B)(4) 2014. NO ANOMALIES ASSOCIATED WITH THE MAIN BATTERY WERE IDENTIFIED DURING THE ANALYSIS. DURING THE ANALYSIS IT WAS IDENTIFIED THAT THE HANDHELD WOULD NOT POWER ON. THE CAUSE FOR THE IDENTIFIED ANOMALY IS ASSOCIATED WITH AN OPEN FUSE IN THE HANDHELD. ONCE THE FUSE WAS REPLACED NO ANOMALIES ASSOCIATED WITH THE HANDHELD WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. THE CAUSE FOR THE OPEN FUSE IS MOST LIKELY RELATED WITH AN ELECTRICAL SHORT CAUSED BY THE DAMAGED RECORD BUTTON ON THE SIDE OF THE HANDHELD. NO OTHER ANOMALIES WERE IDENTIFIED. ANALYSIS OF THE FLASHCARD WAS COMPLETED ON (B)(4)2014. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.

Description of Event or Problem · 1

CLINIC NOTES WERE RECEIVED DATED (B)(6) 2014 FOR THE PATIENT. PER THE NOTES, THE PATIENT WAS IN TO SEE THE PHYSICIAN FOR A FOLLOW UP EVALUATION FOR SEIZURES. DURING THE VISIT, THE CLINIC NOTES STATED THAT THE PATIENT'S GENERATOR WAS NOT ABLE TO BE INTERROGATED DUE TO "TECHNICAL ISSUES". THROUGH ADDITIONAL INVESTIGATION, THE PHYSICIAN CONFIRMED THAT THESE "TECHNICAL ISSUES" WERE REFERRING TO THE REPORTED EVENT OF THE HAND HELD PROGRAMMING DEVICE NOT BEING ABLE TO POWER ON, WHICH WAS REPORTED IN MFR REPORT # 1644487-2014-01221.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
278992 PROGRAMMING COMPUTER PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. MODEL 250 879565

Patients

Seq Age Sex Outcome Treatment
1 75 YR