FDA Adverse Event Malfunction Summary report: N

INSTATRAK 3500

MDR report key: 3791986 · Received January 14, 2014

Report

Report Number
1720753-2014-00502
Event Type
Malfunction
Date Received
January 14, 2014
Date of Event
January 6, 2014
Report Date
January 14, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
LLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED A REMOTE INVESTIGATION. THE SYSTEM WAS EVALUATED AND THE USER WAS ASKED TO REBOOT THE SYSTEM. SYSTEM FUNCTIONALITY WAS RESTORED AND THE SYSTEM WAS RETURNED TO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM INTERMITTENTLY FAILED TO BOOT TO A USABLE STATE AND EXHIBITED INTERMITTENT FUNCTIONALITY. NO PATIENT SERIOUS INJURY OR DEATH WAS REPORTED RELATED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
35991 INSTATRAK 3500 RADIOLOGICAL IMAGE PROCESSING LLZ GE OEC MEDICAL SYSTEMS (SLC) INSTATRAK 3500

Patients

Seq Age Sex Outcome Treatment
1